Terms & Conditions

Effective Date: June 2026

Welcome to Soluuprobb. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

Acceptance of Terms

By using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Product Information

We strive to display our products as accurately as possible. Due to differences in screen settings and lighting, actual product colors, textures, and appearance may vary slightly.

All product descriptions, pricing, and availability are subject to change without notice.

Orders

Once an order is placed, it cannot be modified or canceled after processing has begun.

Soluuprobb reserves the right to refuse or cancel any order due to:

Suspected fraud
Incorrect pricing
Product availability
Billing or shipping verification issues

If your order is canceled, you will receive a full refund to your original payment method.

Payments

We accept secure payments through approved payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Orders will not be processed until payment has been successfully received.

Shipping

Processing time is typically 2–5 business days unless otherwise stated.

Shipping times begin after processing has been completed.

Soluuprobb is not responsible for delays caused by:

USPS
UPS
FedEx
DHL
Weather
Holidays
Incorrect shipping addresses

Customers are responsible for providing accurate shipping information.

Returns & Exchanges

Due to the nature of our products and for hygiene and safety reasons, all sales are final.

We do not accept returns or exchanges on:

Hair extensions
Wigs
Closures
Frontals
Beauty products

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery at support@soluuprobb.com with:

Order number
Photos of the item
Description of the issue

Lost or Stolen Packages

Soluuprobb is not responsible for lost, stolen, or delayed packages after they have been marked as delivered by the shipping carrier.

Customers should contact the shipping carrier directly regarding delivery issues.

Promotions & Discount Codes

Discount codes:

Cannot be combined unless stated otherwise.
Cannot be applied to previous purchases.
May exclude sale items or special collections.
May expire without notice.

Soluuprobb reserves the right to modify or discontinue promotions at any time.

Loyalty Rewards

Soluuprobb may offer rewards and promotional programs.

Reward offers, including discounts, may be modified, suspended, or discontinued without prior notice.

Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product photography
Videos
Graphics
Website design
Text
Branding

is the exclusive property of Soluuprobb and may not be copied, reproduced, distributed, or used without written permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

We do not sell or share customer information with third parties except as necessary to process payments, fulfill orders, or comply with applicable laws.

Limitation of Liability

Soluuprobb shall not be liable for any indirect, incidental, or consequential damages resulting from:

Use of our products
Website interruptions
Shipping delays
Product misuse

Our maximum liability shall not exceed the purchase price of the product.

Governing Law

These Terms & Conditions shall be governed by the laws of the State of Georgia, without regard to its conflict of law principles.

Changes to These Terms

Soluuprobb reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of our website constitutes acceptance of any updated terms.